Make everyday shopping a little more rewarding. Standard members earn 1 point per NT$1 of qualifying spending; VVIP / NS-VIP earns 2 points when the double-points rule applies. The everyday 2% Shopping Cash campaign is separate, with its own use and expiry rules.
NS MUSCLE
VVIP double points | Qualify within 6 months
Accumulate NT$9,999 in qualifying website or App purchases within 6 months to qualify for the upgraded tier, subject to system verification. The tier earns 2 points per NT$1.
Standard members
Earn 1 point per NT$1 of qualifying spending.
VVIP / NS-VIP
Earn 2 points per NT$1 of qualifying spending: twice the standard rate, not an extra two-times bonus.
Upgrade threshold
NT$9,999 in qualifying purchases within the specified 6-month period. Multiple orders can count; this is not a fixed January–June or July–December window.
When the upgrade happens
After payment is marked Paid, the system checks the preceding qualifying period early the next day using paid, non-canceled orders. Your member account shows the actual tier.
Validity and renewal
The upgraded membership lasts 12 months. Renewal requires NT$9,999 in qualifying spending within the specified 12-month period. Check your member account for renewal status and expiry.
The homepage calls this benefit VVIP; the current membership-system name is “NS-VIP（點數雙倍送！）”. Both refer to this double-points benefit. Double points do not mean Shopping Cash automatically doubles.
6 months is not the points expiry period
The 6-month period concerns upgrade eligibility; tier membership lasts 12 months. Standard purchase points currently use a fixed annual expiry date: points issued during a calendar year expire on January 1 of the following year. For example, points issued under this setting in 2026 expire on January 1, 2027—use them before expiry. Existing batches and campaign bonus points may have different dates; check each entry in your member account.
How are points calculated?
Points are based on eligible merchandise spending after discounts and Shopping Cash, excluding shipping and additional fees. For example, NT$1,000 of eligible spending earns 1,000 standard points or 2,000 points when the double-points rule applies. The rules attached to the order when placed and the system record determine the actual award. Do not assume the qualifying order or past points will automatically receive a retroactive double-points top-up.
Points are issued when the order status becomes Completed. Sign in to the same member account before ordering. Your order and member-account records show the actual crediting, balance, expiry and applicable benefits.
Shopping Cash has a separate expiry: credits issued by the current everyday 2% reward campaign are valid for 50 days. Other campaigns or manually granted credits may differ; check each credit record.
4 steps to receive your rewards
1. Register and sign in to the same member account before ordering. Do not wait until after checkout to sign in.
2. Place your order on the website or App and review the applicable points and Shopping Cash campaign.
3. Complete payment and collection, then check order status. Rewards are issued when the order becomes Completed, not immediately upon payment or a tier upgrade.
4. Check your tier, points and Shopping Cash in your member account, including each expiry date. Contact support with your order number if rewards are missing.
Points for gifts. Shopping Cash for eligible merchandise.
Use points to redeem available member gifts; direct cash discounts using points are not currently enabled. Shopping Cash can reduce eligible merchandise charges at checkout and you can adjust the amount. It cannot cover shipping or items marked ineligible for discounts.
The current everyday Shopping Cash campaign is open to all members: qualifying order amounts of at least NT$1 earn 2% Shopping Cash, with no per-order reward cap. Actual rewards and usable amounts follow the campaign, order and account records.
Read the four-language redemption guide →
Missing rewards? Check your account and order status, then contact us with your order number and a screenshot. Never send passwords or verification codes.
Contact us on LINE → Email support →
Rules checked: September 8, 2026 | NS MUSCLE. This guide explains current settings without changing membership or reward rules.
