Shipping Policy
Delivery methods
Cooperate with logistics:
Home delivery: Seller’s home delivery (Black Cat, post office delivery in remote areas)
Supermarkets: 7-11, FamilyMart (supermarket stores on Taiwan’s main island and outer islands)
Delivery days / Region:
Supermarket pickup
Delivery days: 2-3 working days
Applicable areas: Supermarkets on Taiwan’s main island and outer islands
Home delivery
Delivery days: 1-2 days (excluding Saturdays, Sundays and national holidays)
Applicable areas: Taiwan main island
Mailing (outlying island areas)
Delivery days: 3-5 days (outlying islands and remote areas are subject to road closures or inconvenient mailing due to traffic, weather, excessive rainfall, etc., and the delivery time may be slightly delayed)
Applicable areas: Taiwan’s outlying islands
Shipping instructions
After placing the order (before 9 noon on the same day), it will take about 1-2 working days to be shipped.
Shipping instructions：
After placing the order (before 9 noon on the same day), it will take about 1-2 working days to be shipped.
If there are a large number of orders during holidays or force majeure, shipments may be delayed.
If [Home Delivery] is selected: The actual delivery status will depend on the route arranged by the home delivery driver.
If you select [Supermarket]: Please pay attention to the arrival SMS and pick up the goods within 7 days after arrival. Please do not fail to pick up the goods without any reason.
Payment Method
1. Credit card payment: The operation process uses a 3D verification encryption mechanism to protect your personal privacy information.
2. Supermarket (7-11) pickup and payment: payment and confirmation must be completed immediately, otherwise the order will be automatically canceled.
